Item added to Basket
Continue Shopping
or
Go to Checkout
Tel: 0191 232 9722 | Email: sales@norlandburgess.co.uk

Payments and Delivery

 

Ordering Online

All orders are processed offline manually, you will be contacted by our payment processing team to confirm your order and take your payment. If you are an existing account holder your order will be despatched immediately. Simply select the items you require and add them to the shopping basket. Most items are shown in their minimum available pack-size, however for higher value items we may be able to supply in smaller quantities.

Ordering Overseas

We ship worldwide. Prices on application.

Carriage charges and delivery times

Orders above £150.00 (ex VAT) are delivered free of charge to most areas of the UK. Orders below £150 (excl VAT) will carry a charge of  £6.00 (+VAT) except for Northern Ireland and most of the Scottish Highlands where the carriage charge is £10.00 (+VAT) and Offshore islands where orders below £200.00 carry a £20.00 carriage charge.Please phone if you require assistance.

We do not ask for payment until your order is made up and ready for despatch. We use a 3 day carrier service. If your order is not receieved within 7 days of us contacting you for payment, please notify us so that we can put a trace on it. We cannot accept responsibility for goods not received, if not informed within 30 days of the order being made.

Payment Methods


Payment may be debit or credit card, although payments by credit charge will carry a 3% surcharge.

We will accept payment by cheque, cash or bank transfer but must be in receipt of cleared funds before we can despatch your order.

Existing account-holders will have their orders charged to their accounts in the normal way.

We will consider opening trade accounts for new customers who have a trading record with us subject to credit checking and references. Please contact us for more information.